We would like to inform you about the handling of your personal data in accordance with the General Data Protection Regulation (GDPR):

Responsible for processing your data is:
KG HAGEN Deutschland GmbH & Co
represented by the personally liable Hagen Deutsch-land GmbH, which is represented by the managing directors Rolf Horst Hagen and Christian Parbs 
Lehmweg 99-105
25488 Holm
Germany
Phone: +49 41 03 - 960 - 0
Fax: +49 41 03 - 960 - 2249
E-Mail: customer.service-de@rchagen.com
How to contact our company’s Data Protection Officer:  datenschutzbeauftragter@rchagen.com

Purpose and legal basis of data processing  
You may provide us with your information by handing us a business card or we may request it from you to initiate or complete an order.
Failure to provide data requested by us may result in the contract with us not being concluded. 
We process your personal data in relation to the contract for the following purposes: identification, support and processing of the contract (Art. 6 (1)(b) GDPR).
Further processing of your personal data will only take place if required or permitted by law or if you have given us your express consent (Art. 6 (1)(a) GDPR).
In certain cases, we process your aforementioned data on the basis of a legitimate interest pursuant to Article 6(1)(f) GDPR for the purpose of statistical (anonymized) evaluation and optimizing our services or deciding on the risk of non-payment.
We do not use automated decision-making or profil-ing. 

Consent to newsletters, participation in sweep-stakes or special promotions
In this case, we ask you to provide us with your name, address and e-mail address so that we can contact you. Participation in such a promotion also requires your voluntary willingness to participate and consent. 
You can revoke your consent to the processing of personal data at any time. The revocation is possible informally, e.g. by e-mail to the sales department. Please note that the revocation is only effective for the future. Revocation of your consent does not affect the legality of the processing that has taken place on the basis of your consent up to the point of revocation.

Credit assessment
If we perform preliminary work for you or if you con-clude a loan or other credit agreement with us, we have a legitimate interest (Art. 6 (1)(f) GDPR) in check-ing your creditworthiness. We pursue the following purposes with the credit check: verification of identity and default or credit risk.
For this purpose, we cooperate with so-called credit agencies (e.g. Creditreform), to which we transmit your aforementioned data and from which we receive information. In the event of a negative credit check, delivery may be refused.

Recipients of your data:
In our company, only employees involved in the contract process (e.g. sales, accounting, controlling) have access to your personal data. As a matter of principle, the data will not be passed on to third par-ties.
To support our business activities, we use contractors with whom we have concluded a contract for order processing. 
We may have to pass on your personal data to an authority (e.g. tax office, court, etc.) for the purpose of fulfilling legal obligations that apply to us. In such a case, the legal basis for the transfer results from Art. 6 (1)(c) GDPR. 
Your payment data will be transmitted to the corre-sponding payment service provider depending on the payment method you have selected. 
We do not transfer data to countries outside the EU or EEA.

Storage duration:
We delete your personal data according to the follow-ing criteria:

• When the contract with us ends, we immediately block your personal data for any further use. 
• In this case, we will delete your personal data at the latest upon expiry of the statutory retention pe-riod (Section 147 (3) of the German Tax Code), i.e. after the expiry of 10 years from the date of the or-der/contract in question.
• If you have given us your express consent for a specific processing operation without a time limit, we will store your data until you revoke your con-sent or until you delete your corresponding cus-tomer account yourself or the contract with you ends.
  

Your rights:
You have the right: of access (Article 15 GDPR), to rectification (Article 16 GDPR), to erasure (Article 17 GDPR), to restriction of processing (Article 18 GDPR), to information (Article 19 GDPR), to object (Article 21 GDPR), to data portability (Article 20 GDPR), to lodge a complaint with a data protection supervisory author-ity (Article 77 GDPR in conjunction with Section 19 GCC).